Verify the business
Check the seller’s profile, active ABN and published reviews. ABN and email checks do not prove an individual’s authority or guarantee a transaction.
Stay Secure, Shop Smart
Safety Tips
Inspect the stock
Confirm the quantity, condition and specifications. Ask for current photographs and arrange an inspection where practical.
Keep a record
Keep copies of listing details, conversations and agreed sale terms.
Agree payment and delivery directly
Offload It does not hold product purchase funds or provide escrow. Confirm the seller’s identity, payment arrangements and delivery terms before paying.
Watch for suspicious requests
Be cautious about unexpected changes to payment details, pressure to pay immediately or requests for passwords and verification codes.
Report concerns
Use the Report action on a listing or seller profile to bring a concern to the platform’s attention.